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Hardware Technician

WatchGuard Cloud MCP Server for MSPs

Introducing Our First Gen MCP Server for WatchGuard Cloud

At Tech Centre, cybersecurity isn’t just a checkbox - it’s an always-on priority.

That’s why we’ve developed a powerful Model Context Protocol (MCP) server for WatchGuard Cloud, giving our automation and support systems direct, real-time access to firewall configurations, threat data, device health, and policy status across all client environments.

This isn't a dashboard plugin. It’s deep, programmable control and visibility into your firewall ecosystem - at scale.


Link to request joining the MSP MCP Beta Program near the bottom of this page.

Why It Matters

With our MCP server for WatchGuard Cloud, Tech Centre takes firewall management out of the cloud and console and into automated, context-aware intelligence. It’s how modern MSPs stay ahead of attackers - and ahead of the curve.

What This Means

  • Faster Threat Response: 🔔

    • We no longer wait for a weekly report or inbox alert. When something bad happens, we know immediately - and act immediately.

  • True Visibility: 📊

    • ​We don’t just see "something went wrong" - we see what, where, why, and how often across all sites and clients.

  • Smarter Automation: 🧠

    • ​Rules are enforced, alerts are filtered, and recurring risks are neutralized - not escalated unnecessarily to technicians.

  • Security as a Service - Evolved: 🛡️

    • A firewall isn’t just a box anymore. It’s part of a living, intelligent security mesh that adapts, learns, and protects with minimal overhead.

Actual Use Cases:

1. Firewall Subscription Expiry Monitoring

Problem: If security subscriptions lapse, clients are exposed - and most RMMs don’t catch it.

Use Case:
The AI uses our MCP server runs daily checks on all firewalls for:

  • Expired or soon-to-expire Threat Detection, APT Blocker, DNSWatch, etc.,

  • Mismatched license tiers by device/site.

It alerts your team or auto-generates a quote in the PSA for renewal.

Impact:
No service interruptions. No missed renewals. Maintains client protection and recurring revenue.

2. Instant Threat Notifications for Critical Clients

Problem: High-risk clients don’t want to wait for a daily digest when there’s a breach attempt.

Use Case:
When the firewall at a legal firm blocks a known C2 server or lateral movement attempt:

  • The MCP server pulls full context (source IP, time, port, policy triggered),

  • Creates a PSA ticket with severity flagged,

  • Notifies the assigned tech via Teams or SMS.

Impact:
Faster incident response. Real-time visibility. Peace of mind for sensitive industries.

3. Unusual Login Attempt Detection

Problem: Admin account abuse or brute-force login attempts often go unnoticed.

Use Case:
When a WatchGuard Cloud audit log flags multiple failed logins or new logins from foreign IPs:

  • The MCP server parses the event stream,

  • Triggers an alert or PSA ticket,

  • Can allow AI to optionally disable the user or enforce MFA if permitted.

Impact:
Early warning on compromised accounts or poor access hygiene - handled automatically.

4. Firewall Configuration Drift Alerts

Problem: Field techs or rogue changes can create risky, undocumented rule changes.

Use Case:
MCP server extracts and compares baseline firewall configs.
If:

  • A new NAT rule is added,

  • A port is opened that wasn’t there yesterday,

  • MFA or SD-WAN settings change and it flags the delta, creates an audit log, and can revert or alert.

Impact:
Prevents unauthorized changes. Enforces change control without the red tape.

Are you an MSP looking for an AI solution for your N-able Cove Data Protection? 
Request to join our Free MCP Beta Program with button below:

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